SPM 2000: Tailor-made training and coaching for managers and teams in corporate groups

Tailored training and coaching for service success

SPM 2000: Teambuilding

Teambuilding: strengthen relationships – achieve goals

SPM 2000: Coaching and training for managers as fluctuation prevention

Employee turnover prevention “Who needs new employees – should start with the old?”

SPM 2000: Learning Soft Skills

Soft skills – the competencies of the present and the future

SPM 2000: Collage for leadership training

Handmade virtual workshops

SPM 2000: Star model

The “star model” – as an organizational model of the future?

SPM 2000: Training for call centre managers

Is the boom of “call centers” unstoppable?

SPM 2000: Distance leadership

Leading at a distance

Torsten W. Roth, Model-based Evaluation of Health- and Organisational Climate-related Interventions in Call Centres

Reading sample